Refund policy

At Clicks Direct, we value our customers and strive to deliver the best digital advertising and marketing services for business and commercial purposes. Our refund policy is as follows:

Order Fulfillment

• • If we are unable to fulfill your order, a full refund will be issued within 48 hours.

Partial Fulfillment

• • If only part of the service has been fulfilled, a pro-rata refund will be issued within 48 hours.

Refund Process

• • Refunds are strictly returned to the card used for the original purchase.
  • No refunds can be issued to alternative payment methods.

Campaigns in Progress

• • Due to the nature of digital advertising and marketing services for business and commercial purposes, refunds cannot be issued once a campaign has started or has been completed.

Customer Satisfaction

• • While refunds are not guaranteed after a campaign has commenced, we care deeply about customer satisfaction and the success of your business.
  • If you believe you have a compelling reason for requesting a refund, please contact us at info@clicks.direct. Our team will review your case and work with you to find a resolution.